Citizen 411 3-4-25 Deny, Delay, Depose: David Benedicktus on Healthcare

“Deny, Delay, Depose”: Tracy and Teresa interview healthcare professional David Benedicktus. The murder of the United Health Care CEO brought attention to how health insurance company practices impact access to healthcare and patient outcomes, and how often prior authorization requirements or denials of coverage lead to delay or abandonment of medical treatment, and serious adverse events for patients, leading to medical debt and bankruptcies. While 50% of appeals are successful, consumers only appeal 15% of claim denials.